Get matched

Visiting home care

Visiting home care means a care worker comes to your parent’s home at agreed times to help with the things they find hard. It might be a short morning call or several visits a day. We can match you with a CQC-registered agency near you.

  • Only CQC-registered agencies
  • Free for families
  • No obligation
  • Takes about 2 minutes

Find visiting home care near you

Step 1 of 9

The postcode of the person who needs care.

Visiting home care

What is visiting home care?

Visiting home care is sometimes called domiciliary care, which simply means care given in someone’s own home. Care workers from an agency call at set times, help with what is in the care plan, and then leave until the next visit.

Visits can be short and focused, such as help getting up and dressed, or longer, such as help with lunch and some time out. You can start with a little support and add more as needs change.

It works well when your parent can manage safely on their own between visits, but needs a hand with certain parts of the day.

A carer sharing breakfast with an older man in his kitchen

“Care workers visit at set times, from short calls to several hours a day.”

Hattie’s short version

What carers can help with

Every care plan is different. These are the things carers most often help with.

  • Help your parent get up, washed and dressed in the morning
  • Help them get ready for bed in the evening
  • Prepare meals and drinks, or heat up food that is ready made
  • Prompt or help with medicines, as agreed in the care plan
  • Do light housework, laundry and change the bed
  • Pick up shopping or prescriptions
  • Check your parent is safe and well, and let you know about any concerns
A care worker arriving at an older woman’s front door, both smiling

Is it right for you?

Visiting home care can suit you if

  • Your parent is mostly fine alone but struggles with parts of the day
  • They have just come home from hospital and need help settling back in
  • You help out but cannot be there every day
  • They need reminders to eat, drink or take medicines
  • You want to start with a little help and build up if needed

Find visiting home care near you

How it’s arranged

What usually happens once an agency gets in touch.

01

First steps

An agency will visit to assess what your parent needs and when. They will ask about daily routines, health, mobility and what your parent would like help with, and agree visit times that fit.

02

Planning the care

They then write a care plan that sets out what happens at each visit. Ask if you can meet the care workers who will visit most often, and how the agency keeps the same faces where possible.

03

Once care begins

Once visits begin, care workers keep notes and the agency reviews the plan regularly. If visit times or tasks need to change, you can ask the agency to update the plan.

Costs and funding

What does visiting home care cost?

Visiting home care is usually charged by the hour, and the price depends on visit length, time of day and where you live. Our cost guide explains what affects the price, and the calculator helps you estimate it. Care may be paid for from savings, by the council after a needs and financial assessment, or by the NHS in some cases.

A family and their carer chatting over tea around the kitchen table

Visiting home care by area

Choose your region to see registered agencies and visiting home care in your council area.

Questions families ask

What does domiciliary care mean?

It is another name for care given in someone’s own home. Visiting home care and domiciliary care mean the same thing.

Can we choose the visit times?

You can ask for the times that suit your parent. Agencies will try to fit them in, though busy times like early mornings can be harder to get, so ask early.

Will the same care worker come each time?

Agencies aim for a small, regular team, but staff have days off and holidays. Ask each agency how they keep care consistent.

Can visits be increased later?

Yes. Needs often change, and the agency can review the care plan and add visits or longer calls when needed.

Is visiting care enough for someone living alone?

It can be, if your parent is safe between visits. If they need help at unpredictable times, live-in care or extra support may be worth considering.

Find visiting home care near you

Answer a few simple questions and we’ll match you with a CQC-registered agency that covers your area.

Get matched, it’s free

Accreditations and compliance

ICO registration ZC221613

Get matched