The Hello Hattie blog
Advice for families arranging care at home
Plain, practical articles on choosing an agency, what to expect, paying for care and the conversations that come with it.
Questions to ask a home care agency on the first call
The first phone call tells you a lot about an agency. These are the questions that help you compare agencies fairly and spot the ones that will be easy to work with.
Len Burgess1 October 2026
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What happens at a home care assessment?
Before care starts, the agency will visit to understand what help is needed and how your parent likes things done. Knowing what to expect makes the visit calmer and the care plan better.
Len Burgess1 October 2026
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When a parent does not want help at home
It is very common for a parent to say no to help at first. With patience, small steps and the right conversation, most families find a way forward that everyone can live with.
Len Burgess1 October 2026
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How much does home care cost per hour?
Home care is usually charged by the hour, but the price depends on where you live, when visits happen and how long they last. Here is what shapes the cost and how to compare quotes fairly.
Len Burgess1 October 2026
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How much does live-in care cost?
Live-in care is usually charged as a weekly rate rather than by the hour. The price depends on the type of agency, the level of need and a few practical details at home.
Len Burgess1 October 2026
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Paying for care at home
Some people pay for all their home care, others get help from the council, benefits or the NHS. Here is how funding for care at home works in England.
Len Burgess1 October 2026
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Live-in care or a care home?
Both live-in care and care homes can give someone support day and night. This guide sets out what each involves and who each tends to suit, so you can decide together.
Len Burgess1 October 2026
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How to choose a home care agency
Choosing an agency is about more than price. Check its CQC report, ask good questions and read the contract before you agree to anything.
Len Burgess1 October 2026
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What does a home carer do?
Home carers help people with everyday life so they can stay at home safely. What they do is set out in a care plan agreed with you and the person receiving care.
Len Burgess1 October 2026
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Arranging care after a hospital stay
Coming home from hospital can feel rushed. Knowing who to talk to and what to ask helps make sure the right support is in place.
Len Burgess1 October 2026
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Signs a parent may need help at home
It is not always easy to tell when a parent needs more help. These everyday signs can help you notice, and there are gentle ways to start the conversation.
Len Burgess1 October 2026
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